Jump to content

RDPresets Support

RDPresets
 View Profile  See their activity

  • Posts

    753

  • Joined

  • Last visited

  • Days Won

    57

 Content Type 

Everything posted by RDPresets Support

  1. RDPresets Support
    Hi, Yes envtex (So textures) do work indeed 🙂 Kind regards
  2. RDPresets Support
    Hi, Currently no news, we only have one software developer working with us and work is split between RDShade and RDHome so nothing big to add on the RDShade side at the moment. kind regards
  3. RDPresets Support
    Hi Demi, Thank you for your purchase and we are happy you like the product! To answer the simple question. You cannot use Envshade or Envdir with RDShade, this will give lots of issues. Secondly, we need some more info regarding the error. Do you get this error when opening an preset file? or when clicking 'apply' Please let us know 🙂 Kind regards
  4. RDPresets Support
    Hi, Of course! All serial related issues are dealt with via email due to privacy reasons. If you can send us the serial to info@rdpresets.com and we will make sure it’s reset. Kind regards
  5. RDPresets Support
    Great to hear you found your solution 🙂 Kind regards
  6. RDPresets Support
    More information about "RDPresets LEGE - Girona GSX Config"

    Version 1.0.0

    30 downloads

    RDPresets LEGE - Girona GSX Config
  7. RDPresets Support
    Hi, This is an issue on Microsoft / Asobo their side they are fixing, from what they have told me this happens every 1/10 times so if you try to start it up a few times it should work. Hopefully they fix this soon. Kind regards ------------------------------------------- Ciao, Questo è un problema da parte di Microsoft / Asobo che stanno risolvendo, da quello che mi hanno detto questo accade ogni 1/10 di volte, quindi se provi ad avviarlo alcune volte dovrebbe funzionare. Spero che lo risolvano presto. Cordiali saluti
  8. RDPresets Support
    Yes that’s correct! Unfortunately that’s how P3D shows it when it’s set via a separate application, same happens when the cloud draw distance is set with active sky. Kind regards
  9. RDPresets Support
    Hi, So the issue is that the cloud draw distances is changed whenn you start P3D after using RDShade? Because RDShade sets it's own value in the config file it reads 'custom' because it was custom set by you using RDShade, this can still be 100 if you have set 100 in RDShade however P3D doesn't show that. Hope that explains. Kind regards
  10. RDPresets Support
    We will issue an update to EHRD V2 together with the release on the marketplace that will solve this issue 🙂
  11. RDPresets Support
    We can't give you a date jsut yet but it will be fixed in the next update 🙂
  12. RDPresets Support
    Hi John, Thank you for reaching out. In the manual that comes with the airport it explains how to disable the default EHRD in the content manager within Microsoft Flight Simulator 2020. After disabling this the default airport will be gone. Kind regards
  13. RDPresets Support
    Hi, can you send us over your serial number so we can reactivate it for you? kind regards
  14. RDPresets Support
    Hi! Yes! For the TrueSky clouds you will need to adjust the cloud saturation 🙂 Kind regards
  15. RDPresets Support
    It's important to note that with the GPUTerrain file fix you cannot change any tweaks after inserting that file. So the last thing you do before opening the simulator is placing that file in and you should be good to go.
  16. RDPresets Support
    Hi, Adjusting the Rayleigh scattering is not possible with the current implementation of EA in Prepar3D, we have done the maximum we can with regards to the customisation options for EA however more than this is unfortunately not possible. Let's hope this changes in the future of Prepar3D. Thank you for your purchase and kind words! Kind regards
  17. RDPresets Support
    Hi, This is a known bug with V4.5 which will be fixed soon! For now, on the forum you can find info on what specific tweak is causing this and to disable, only 1 tweak is causing this so if you disable that one you can use the rest of the tweaks as you expect! 🙂 kind regards
  18. RDPresets Support
    HI Pavlin, Thank you for your purchase. I just took a look at your content error file but unfortunatly there are not RDShade errors in there due to the many errors you have in your simulator. P3D can only report up to 999 errors. and I filled all of the 999 before getting to the potential RDShade / shader issue. If you could try to remove these other errors so we can see what the shader problem may be. Thank you!
  19. RDPresets Support
    Hi, Can you send us an email with your serial key information, we will look into what the server side says about the serial and what email is linked to it. Kind regards
  20. RDPresets Support
    Hi! Those features you are referring to are unfortunately V5 only features in RDShade, PBR is not a feature in V4 for example. kind regards
  21. RDPresets Support
    Hi, Have you tried using a VPN? Some users reported this to work. Kind regards
  22. RDPresets Support
    Hi, Have you tried again since? We have made some changes and assumed you would keep trying in the mean time. Kind regards
  23. RDPresets Support
    Hi, We have responded to your e-mail, your serial should be working again within the next 1/2 hours. Kind regards
  24. RDPresets Support
    Hi Edwin, We will respond to your email as soon as wel can! thank you for reaching out
  25. RDPresets Support
    Hi, All serial key issues are solved via email to info@rdpresets.com due to sensitive information. kind regards
×
×
  • Create New...