Andy768 Posted April 17 Share Posted April 17 Hi I have been trying to get a new download link for RD Shade as for some reason I am on an older version. (v1.2) I have sent a couple of requests via the website over the last week or so, but as yet have had no response. Am I going about this right way or is there another method, The product was bought directly from RD Presets rather than a 3rd party. Thanks Andy Quote Link to comment Share on other sites More sharing options...
RDPresets RDPresets Support Posted April 17 RDPresets Share Posted April 17 Hi, Could you try requesting a download link again? The automatic system should be working. Kind regards Quote Link to comment Share on other sites More sharing options...
Andy768 Posted April 18 Author Share Posted April 18 14 hours ago, RDPresets Support said: Hi, Could you try requesting a download link again? The automatic system should be working. Kind regards Done. Thank you. Andy Quote Link to comment Share on other sites More sharing options...
Andy768 Posted April 20 Author Share Posted April 20 @RDPresets Support Still nothing come through via email after requesting a link through the auto system. Andy Quote Link to comment Share on other sites More sharing options...
RDPresets RDPresets Support Posted April 21 RDPresets Share Posted April 21 Have you checked the spam? Quote Link to comment Share on other sites More sharing options...
Andy768 Posted April 22 Author Share Posted April 22 Yes Spam checked. Right back to server level. Andy Quote Link to comment Share on other sites More sharing options...
Andy768 Posted April 22 Author Share Posted April 22 I can try again with a different email address, but it wont be the address used when purchasing. (Not sure if that is relevant. ) Quote Link to comment Share on other sites More sharing options...
RDPresets RDPresets Support Posted April 24 RDPresets Share Posted April 24 Link should be in your inbox now. Kind regards Quote Link to comment Share on other sites More sharing options...
Andy768 Posted April 24 Author Share Posted April 24 Got it. Thank you very much.. Andy. Quote Link to comment Share on other sites More sharing options...
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