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Need new download link


theorganist92

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My RDShade download link in my email is no longer there. All I can pull up when I search for RDPresets is my order number for RDShade. It says I can use the recovery function on the RDPresets website, but when I go to "Your Products", I get an Error 404 error. 

Is it possible to resend the download link to my personal email? I have the order number/receipt at hand, and I'll be happy to send it to you personally. Thanks!

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  • 6 months later...
On 11/7/2023 at 7:15 PM, RDPresets Support said:

Hi,

The download links expire after a certain time giving a 404 error, you can use the contact form on the website for 'new download link' you will receive a new link within 24 hrs.

Kind regards

I too have a similar issue and hence I followed your procedure, however, it's been now more than 48 hours and I am yet to receive a download link as well. Before you ask, I've also checked my spam folder in the mailbox and there is nothing there as well. Kindly assist me in this regard. 

Thank you,

Swapnil.

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