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Activation issue


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4 hours ago, Devin said:

Nop, I install it again but it doesnt help, still failed data

Ok so, it doesnt work for me, no clue what I have to do but if no one could help, I request my money back please. 

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7 minutes ago, Karnage said:

I have just purchased RDshade and i am having the same problem, it says failed to get data from server, please try again.

 

Very disappointing.

Just tried again after rebooting and reinstalling and it is now activated, Thanks.

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I have just purchased like the others, re started PC re downloaded and still nothing which is very frustrating. I appreciate that technical challenges play a part however with this being a common problem i expect you are working on it, could you please update me on the current situation?

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  • RDPresets Staff

Hi Marsh,

 

As you saw with the users above trying again after a period of waiting should work. We are making adjustments to the google serial server to make it more stable (Which it now is, so it should work now.)

 

Please let us know if it works for you.

Robin

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  • RDPresets Staff

Hi 
 

We noticed some strange problems at the google end of our serial system, we are working on this problem, we noticed that most users were able to activate at a later moment in time (Hour later) Can you try the following link and see if you can connect to the server? ‘We are here’ would mean you can connect to the servers.

Link: Click here

Robin

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  • 3 weeks later...

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