ahuimanu Posted March 26, 2022 Share Posted March 26, 2022 I have experienced three CTDs since installation and I can't find a manual with the installation. How can I completely uninstall and restore? Thanks. Quote Link to comment Share on other sites More sharing options...
ahuimanu Posted March 26, 2022 Author Share Posted March 26, 2022 Found the manual (it is linked from the app and downloadable from the store). I still can't work out if I am going to get a full restore if I uninstall. There is a section on updating, which seems like it might have the right steps, but a restore does not undo certain changes to the base simulator installation from what I see. I am hoping to have a full restore and uninstall to return the sim to its original condition. Quote Link to comment Share on other sites More sharing options...
RDPresets RDPresets Support Posted March 26, 2022 RDPresets Share Posted March 26, 2022 Hello, Use the restore all button in de software and uninstall via windows. no special procedure. however, we have tested the software for more than 4 months and not once have we heard any of the testers about a CTD, CTD’s normally don’t come from shaders, black screens do at start up but no CTD. Can you explain what you have been doing to get to this point? kind regards Quote Link to comment Share on other sites More sharing options...
ahuimanu Posted March 27, 2022 Author Share Posted March 27, 2022 Hi, Thanks. Yes, I wanted a full and clean uninstall to trouble-shoot the CTD. I am happy to support RD as I have enjoyed all products thus far. I feel that if I can establish the the restore / uninstall process is clean, then I can look into other causes. P3D can be touchy about things at times. Thank you and I will report back. Also, will more tutorial videos be on the way? Thanks again. Quote Link to comment Share on other sites More sharing options...
RDPresets RDPresets Support Posted March 27, 2022 RDPresets Share Posted March 27, 2022 Hi! Here is a link to a great tutorial on RDShade 🙂 Quote Link to comment Share on other sites More sharing options...
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