Victor Franciulli Posted June 1, 2022 Share Posted June 1, 2022 hello guys. did a fresh Win install and installed RDShade as usual and no problems till today when I tried to open RDShade and the following error shown up: Its looks like your License is not activated!, please enter your credentials again. When I try to activate with my license key, that was sent me via email, the following message shown up: We could not validate your license key please use another one or call support if this is a mistake. remaining activation count: 0 1 Quote Link to comment Share on other sites More sharing options...
Wizz2500 Posted June 1, 2022 Share Posted June 1, 2022 Did you enter your license key by copy and paste? I had same problem until i entered the key manually. Hope that helps. 1 Quote Link to comment Share on other sites More sharing options...
RDPresets RDPresets Support Posted June 1, 2022 RDPresets Share Posted June 1, 2022 Hi Victor, It seems you ran out of activations on your key, if you can send us an email on info@RDpresets.com with your serial we can reactivate it and you will be ready to go! Thank you! Quote Link to comment Share on other sites More sharing options...
Capt.arab Posted July 22, 2022 Share Posted July 22, 2022 I had same issue, and i have shred an email 3 days ago still no reply Quote Link to comment Share on other sites More sharing options...
RDPresets RDPresets Support Posted July 23, 2022 RDPresets Share Posted July 23, 2022 Hi Arab, Our inbox is currently empty so maybe try sending the email over again? Kind regards Quote Link to comment Share on other sites More sharing options...
Edwinc Posted August 14, 2022 Share Posted August 14, 2022 I am having the same issue. I just opened it today and surprised software is not activated. This is very frustrating. Anyways, I have sent you an e-mail guys. Quote Link to comment Share on other sites More sharing options...
RDPresets RDPresets Support Posted August 14, 2022 RDPresets Share Posted August 14, 2022 Hi Edwin, We will respond to your email as soon as wel can! thank you for reaching out Quote Link to comment Share on other sites More sharing options...
Wizz2500 Posted August 17, 2022 Share Posted August 17, 2022 Afternoon i fired up RDShade and was confronted with the needs activating issue. I sent email on 13th august but have not heard anything back. Could someone please look into this many thanks. Quote Link to comment Share on other sites More sharing options...
RDPresets RDPresets Support Posted August 17, 2022 RDPresets Share Posted August 17, 2022 Hi, We have responded to your e-mail, your serial should be working again within the next 1/2 hours. Kind regards Quote Link to comment Share on other sites More sharing options...
Sebastian Grünewald Posted February 26 Share Posted February 26 (edited) Hello, I have the same problem and sent you a mail a couple of days ago but haven't received a reply. Can you please check and kindly reactivate my license? I don't even know why it got deactivated, I didn't reinstall RDShade, it was working one day and the next day it was not active anymore. Edited February 26 by Sebastian Grünewald Quote Link to comment Share on other sites More sharing options...
RDPresets RDPresets Support Posted February 27 RDPresets Share Posted February 27 Hi, Just to confirm, what is the error message you are getting from RDShade? kind regards Quote Link to comment Share on other sites More sharing options...
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