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RDPresets Support

RDPresets
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Everything posted by RDPresets Support

  1. RDPresets Support
    Hi, Could you try requesting a download link again? The automatic system should be working. Kind regards
  2. RDPresets Support
    Hi, Is RDShade installed on the same PC // drive as the simulator? kind regards
  3. RDPresets Support
    Hi, Just to confirm, what is the error message you are getting from RDShade? kind regards
  4. RDPresets Support
    Hi, Have you read the instructions with regards to how to stop the traffic? Kind regards
  5. RDPresets Support
    info@rdpresets.com
  6. RDPresets Support
    Those are RDShade presets. Not Reshade.
  7. RDPresets Support
    Hi, As we do no longer support P3D these presets have been removed from the website about a year ago. Kind regards
  8. RDPresets Support
    Hi, The transfer service is 100% provided by contrail.shop, so for all issues and questions with regards to transfers please reach out to the contrail support team. Kind regards
  9. RDPresets Support
    Hi, Here you go, straight from the old archives. rdpreset_for_tomatoshade_v1.8[1].rar
  10. RDPresets Support
    Hi, The download links expire after a certain time giving a 404 error, you can use the contact form on the website for 'new download link' you will receive a new link within 24 hrs. Kind regards
  11. RDPresets Support
    Hi, It seems like RDShade is not linking to the correct page with regards to updates. We will investigate and fix this. For now, with regards to updates, we have not updated RDShade recently and you can always download the latest version using the download link in your email. Kind regards
  12. RDPresets Support
    Hi, You can either change the location in the installer or install in the X-Plane 11 direction and than move it manually to XP 12. Kind regards
  13. RDPresets Support
    Hi, Thank you for reporting! We will fix this in the next hotfix for LPFR. Kind regards
  14. RDPresets Support
    Hi, So before you manually deleted the files all was working fine?
  15. RDPresets Support
    Hi, Microsoft continues to try and protect the files of the simulator as much as possible, With every update more steps are taken. This is one of them, not to worry, It wouldn't change anything in the performance of the simulator, having access to these files just makes modifications easier however it's not necessary. Kind regards
  16. RDPresets Support
    Hi, Actually this happens very rarely, in the cases that this did happen it was either the anti virus blocking the connection or the wifi / country not reaching the server, The recommendations are: Turning anti-virus / defender off and if that doesn't work using an VPN. Kind regards
  17. RDPresets Support
    Hi, This is probably because a link has expired, not to worry! If you send us an email using the contact form on the email with your order number we will send you a new link right away. Unfortunately all links have an expiration date. kind regards
  18. RDPresets Support
    We recommend setting in 1 or the other, the end result is the same as the same parameters are adjusted so you can set them in RDShade or disable them in RDShade and than set them in REX 🙂
  19. RDPresets Support
    Hi, On what platform are you using Faro? The night lighting is default and generated by the simulator. Kind regards
  20. RDPresets Support
    Hi, Currently we have no plans with regards to P3D V6, we will monitor the first few months of the new platform and go from there. kind regards
  21. RDPresets Support
    Please allow the installer a few minutes to start up as this can take a little bit.
  22. RDPresets Support
    You are notified in the email with regards to updates
  23. RDPresets Support
    Hi, The update for RDShade to be compatible with V5.4 was released 2 weeks ago.
  24. RDPresets Support
    Hi, You can just install overtop of the current version, no special instructions, we have designed the software in such a way that updating is as easy as can be. Kind regards
  25. RDPresets Support
    Unfortunately I don’t have a timeframe right now, we will do our best!
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